Billing Terms and Conditions

Last Updated: September 5, 2026

This Billing Terms & Conditions document outlines the payment and billing practices for Selorrah.

1. Accepted Payment Methods

At Selorrah, we offer secure payment options to provide a convenient shopping experience. Depending on availability at checkout, we may accept:

  • Credit & Debit Cards: Visa, Mastercard, American Express, and other supported cards
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Other payment methods displayed at checkout

All transactions are processed in United States Dollars (USD) unless another currency is specifically displayed and supported at checkout.

2. Payment Processing

  • Payment must be successfully completed at the time of purchase.
  • Orders will not be processed for fulfillment until payment has been authorized or received.
  • If your payment is declined, canceled, or otherwise unsuccessful, your order may not be confirmed.
  • Customers are responsible for providing accurate billing and payment information.

3. Pricing & Currency

All prices displayed on Selorrah are shown in United States Dollars (USD) unless otherwise indicated.

Prices may change at any time without prior notice. However, price changes will not affect orders that have already been successfully placed and confirmed.

Applicable taxes, shipping charges, discounts, and other fees, if any, will be calculated and displayed during checkout before you complete your purchase.

4. Secure Payment Processing

Selorrah uses secure technology and trusted third-party payment processors to help protect customer information during checkout.

Payment information is processed through secure payment providers. Selorrah does not directly store your complete credit or debit card information on our own systems.

5. Refunds & Chargebacks

Refunds are handled according to our Return & Refund Policy and are generally returned to the original payment method used for the purchase.

If you believe you were charged incorrectly, charged more than once, or have another billing concern, please contact us at info@selorrah.com before initiating a chargeback so we have an opportunity to investigate and resolve the issue.

Fraudulent or unauthorized chargebacks may be investigated and disputed when appropriate.

6. Fraud Prevention

To protect our customers and business, Selorrah reserves the right to review, hold, refuse, or cancel orders that appear suspicious, fraudulent, unauthorized, or otherwise present a potential security risk.

Additional information or verification may be requested before certain orders are processed.

7. Order Cancellations & Refunds

Order cancellations, returns, exchanges, and refunds are subject to the terms outlined in our Return & Refund Policy.

Approved refunds will be returned to the original payment method. Processing times may vary depending on your bank, card issuer, or payment provider.

8. Changes to These Terms

We reserve the right to update these Billing Terms & Conditions when necessary. Any changes will be reflected on this page with a revised Last Updated date.

We encourage customers to review these terms periodically.

9. Contact Information

For questions regarding payments, billing, refunds, or an order, please contact:

Store Name: Selorrah
Address: 12970 Terrington Avenue, El Paso, Texas 79928, United States
Email: info@selorrah.com

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM Mountain Time (MT)

Response Time:
We aim to respond to customer inquiries within 1–2 business days.

Our Contact Information: Store Address: 12970 Terrington Avenue, El Paso, Texas 79928, United States Store Email: info@selorrah.com Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (Mountain Time) Response Time: We aim to respond to emails within 1–2 business days.