Shipping policy
Last Updated: September 5, 2026
At Selorrah, we are committed to providing an exceptional shopping experience, including clear and straightforward shipping policies. We offer free shipping on all orders within the United States.
Shipping Locations
This Shipping Policy applies to orders shipped within the:
United States
Delivery Times
Below are our estimated delivery timelines:
- Order Cutoff Time:
5:00 PM Mountain Time (MT)
Orders placed after this time may begin processing the next business day. - Order Handling Time:
1–2 business days, Monday–Friday
Once your order has been processed, it will be shipped using one of our available shipping carriers. - Transit Time:
6–8 business days, Monday–Friday - Estimated Delivery Time:
7–10 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, high order volumes, or other circumstances outside our control.
Carrier Services
We partner with reliable shipping carriers to deliver orders throughout the United States. Depending on the order and destination, carriers may include:
- USPS
- UPS
- FedEx
- Other trusted shipping partners
The carrier used for your order may vary depending on your location and fulfillment requirements.
Shipping Costs
Free Shipping:
All orders shipped within the United States qualify for free standard shipping with no minimum purchase requirement.
Any additional or expedited shipping options, when available, will be displayed at checkout along with the applicable cost.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow some time after receiving your tracking number for the carrier's tracking system to update.
Delivery Issues
If your order is delayed, appears to be lost, or you experience another delivery issue, please contact us at info@selorrah.com with your order number.
We will work with you and the shipping carrier to investigate the issue and determine the appropriate next steps.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If you notice an error in your shipping address, please contact info@selorrah.com as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Changes to This Policy
We reserve the right to update this Shipping Policy when necessary. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically.
Questions?
If you have questions regarding shipping, tracking, delivery times, or an existing order, please contact our customer support team at:
Selorrah
Email: info@selorrah.com
Address: 12970 Terrington Avenue, El Paso, Texas 79928, United States